* Downloadable Content
Once you have purchased a downloadable pattern you will recieve an email advising that upon confimration of payment you can then access your pattern.
This means that once payment is recived from our end we will change your order status to complete and then you will be able to download your pattern.
If you have any concerns or need further info, please call us on 03 9726 7291. thanks
* Delivery and freight charges
Our chosen method of shipping is Australia Post. We find their service to be generally well priced, quick and reliable. We hope that you will be happy with their service as well, however if you do have any concerns please contact us.
Once you have entered your address details our link to Australia Post will calculate the postage for you.
We do not charge a handling fee.
Postage over 500 grams will have a tracking number.
For local orders within Australia postage usually takes approximately 3 working days for deliver, however they can take up to 10 working days.
For overseas orders, please allow up to 20 working days from when you place your order for delivery. Most delivery times are under 10 days.
*Goods out of stock
We are a non computerized shop. this means that unfortunately we cannot show stock on hand. We do endevour to keep everything in stock, however this is not always possible.
If we are unable to supply the goods immediately we will contact you with details of expected delay and endeaver to deliver as soon as the stock becomes available from our supplier.
In general most out of stock items come in within a week.